margaret heffernan – 33 Emeralds

Ready to invest in social capital yet?

The skills of highly successful groups that move through crisis in positive ways are not predestined, they can be built.

On the heels of social capital

Some groups are more than the sum of their parts. They go beyond ‘performing’, beyond achieving financial targets, beyond balancing stakeholder needs. Despite our best efforts to create perfect teams, a large number remain best on paper, an elite collection of IQs, track records, qualifications, agreeableness and inspiration, mostly as individuals. Others amalgamate to deliverContinue reading “On the heels of social capital”